The client is a growing garment manufacturer catering to regional distributors. As production volumes increased, their internal coordination became harder to manage.
Their team relied on manual tracking for cutting, stitching, stock, and dispatch which worked when orders were small, but became unreliable as demand grew. They weren’t looking for a big tech overhaul. They just needed a practical system that could connect the everyday activities on the shop floor, reduce errors, and make information easier to access for everyone involved.
Despite a skilled workforce and strong demand, the client struggled with manual systems that slowed scale and risked order accuracy. Key challenges included:
- Paper-based processes across production stages leading to frequent information gaps
- Approvals via WhatsApp and verbal communication, causing lost requests and slow turnaround
- Stock mismatches between raw materials and finished goods due to disconnected tracking
- Inconsistent documentation, missing challans, handwritten slips, duplicated data entry
- Limited visibility into job work status and work-in-progress making planning difficult
- Risk of dispatch errors due to reliance on manual cross-checking
